An IT Consultant who always resolves complex task and issues with creative, reliable, and cost effective solutions.
Over four years of customer service and system administrator experience in demanding and hostile environments. Highly motivated individual who is a proven leader and system administrator. Extensive technical knowledge, including programming experience in Windows and Linux environments. Decisive communicator that has proven the ability to convey complex situations and solutions in a manner that any audience can understand.
Built and Deployed ShareHolder.IO; a Bitcoin Escrow Service
Enables users to create contracts and process them without any assistance.
Provides ensurance that contract will be completed; or funds will be returned.
Led the effort to install password filter software on all domain controllers as well as client software on all computers.
Enabled custom password requirements and different password policies for different groups of users.
Client software was an optional install that provided end users with extra information on what the password requirement is.
Supported and Maintained 15 Locations, 600 Computer Objects, 730 User objects, 20 Physical Servers, and 170 Virtual Servers.
Assisted in resolving 1535 Help Desk Trouble tickets with issues ranging from password resets to computer moves and common computer related issues
Led the effort to restructure and cleanup Active Directory
Created a Disabled OU and was successfully able to identify move over 1000 unused user and computer accounts ensuring they could not be used by any malicious actor.
Created a logical structure based on computer location and user department and function enabling the use of Group Policy Objects
Implemented several GPO’s to ensure application specific settings were deployed to user to reduce the number of helpdesk calls and tickets.
Implemented a Virtual office in AWS enabling quicker response times from applications and increased user productivity
Using Microsoft Remote desktop and Session Brokerage a multi server virtual office was setup providing users access to buisness applications in a secure envrionment
Main purpose was to investigate the feasibility of this as a solution to a network path degradation issue with the applications backend
Setup Roaming profiles for user within the virtual office as such features had not been implemented and to ensure they would have the same profile regardless on what server they were logged into.
Assisted with the implementation and deployment of several VMWare hosts to branch offices to support ease of administration of remote servers.
Assisted with the deployment of a Windows VM to each host as a replacement for the physical Server that was pre-existing at the remote offices
Assisted in a core system overhaul.
Enabled Distributed File System, and Name-Spaces to ease administrative overhead and reducing the total number of updates/patches needing to be installed from 13 to 2.
Automated the manual deployment process of program specifc configuration to every computer.
Automated Program specific printer configuration using Group Policy.
Started as as a Full time Systems Analyst at Ulster Savings Bank
Separated From the Navy
Created DynamicCode.Ninja a future subset of CloudMy.IT LLC
Specializing in code development for CMS systems
Code hosted on Github
Deployed as a System Administrator and Network Engineer in support of Operation New Dawn.
Responsible for the oversight and routine hardware maintenance of [REDACTED] servers.
Responsible for the oversight and routine software and hardware maintenance of many computers running Windows 7, [REDACTED] servers running VMWare ESXI, and [REDACTED] virtual servers running Windows Server 2008.
Resolved [REDACTED] trouble calls and incidents that minimized mission downtime for several sites worldwide.
Upgraded power cabling to allow both A and B power to each server to ensure mission capability in the event of any power issues.
Coordinated the sanitation and destruction of a significant amount of electronic equipment in preparation of a site closure to include [REDACTED] individual hard drives, and computers
Completed the back-up of data and the migration of multiple user accounts to an enduring site to support the retrograde strategy with minimal downtime for any users.
Dedicated 37 hours assisting a satellite communications division antenna realignment to enable a second transmission path with 99% resources availability for analysts and coalition forces collaborating efforts.
Installed multiple windows 7 workstations for a time-constrained Joint Special Operations Command requirement while simultaneously identifying, troubleshooting, and resolving several system faults.
Trained 14 Joint military personnel on job policies, procedures, and requirements resulting in the seamless deployment of mission ready service members.
Founded CloudMy.IT LLC
Supported several red and green zone locations
Direct support to [REDACTED] individual users
Responsible for the maintenance, upgrades, and repairs to many computers throughout each location.
Responsible for the upgrade from Windows XP to Windows 7 on all computers
Led the restructuring effort of several hundred Active Directory objects to allow for better administration
Resolved [REDACTED] individual trouble tickets for multiple locations ranging from initial user setup, email issues, to corrupt profile issues.
Ensured data flow tools and communications were fully operational, directly impacting the success of Internal Security Assistance Force operations
Built several critical server packages responsible for housing multiple users and mission data.
Each package included [REDACTED] physical hosts virtualizing several Windows Server 2008 VMs enabling Active Directory service, A Net-Backup Server, Exchange, as well as a File Server.
Member of a [REDACTED] team supporting many individual sites across the globe.
Responsible for troubleshooting and maintaining several thousand individual computers as well as the oversight of upgrading all operating systems from Windows XP to Windows 7
Responsible for supporting [REDACTED] users with any issues they experienced.
Responsible for maintaining hundreds of servers running Windows Server 2003 and Windows Server 2008
Led the resolution of several hundred pieces of equipment and customer incidents throughout numerous hostile regions
Efforts directly enabled time sensitive operations to be transmitted worldwide with a 99% mission accomplishment rate
Assigned to the National Security Agency/Central Security Service, Fort Meade Maryland
Attended The United States Navy Cryptologic Technician Maintenance "A" School
Enlisted as a CTM (Cryptologic Technician Maintenance)
Attented SUNY Ulster - Network Administration